Questions, answered.

RouteServe lets mobile businesses share their live location with customers through one permanent link and QR code — so people can see exactly where you are while you’re out serving.

You start a route in the RouteServe app and your live location is shared to your public page. Customers open that page (or scan your QR) and see you move on a map in real time. When you pause or end, your location disappears.

Tap Start Route in the app. Your permanent link and QR code always point to your live page — share them on your van, flyers, website or socials.

We’re here to help by email, and there’s a help centre with step-by-step guides. You’ll never be left stuck between stops.

No. Customers open your RouteServe link or scan your QR code in their normal web browser — no app, no account, no sign-up.

A clean, mobile-first map showing your approximate live location, with distance and an estimated arrival time where it can be given reliably.

Yes, instantly. When you pause or end a route, your public map disappears. Customers cannot see your current location, last-known location or route history.

Never. If you’re not actively broadcasting a fresh live location, customers simply see that you’re offline — nothing about where you are or were.

Your QR code is permanent and points to your RouteServe page. Print it once for your van or flyers — it works whether you’re live or offline and never needs replacing.

After your 30-day free trial it’s £9.99/month or £99/year (about £8.25/month — saving £20.88 a year). Both include the same features.

Yes — 30 days free with full access. No card commitment to explore whether it’s right for you.

No. RouteServe is a flat subscription. We never take a cut of your sales, and there’s no ordering or checkout to skim from.

Yes. There’s no lock-in — cancel whenever you like and you won’t be billed again.

The driver app runs on modern iPhones (Android to follow). Customers can view your page on any modern phone, tablet or computer browser.

RouteServe is designed to be light, and most drivers keep a charger in the van. We’ll publish measured figures once real-world testing is complete rather than promise numbers we haven’t verified.

Absolutely. Drop your permanent link into Instagram, Facebook, WhatsApp groups or your own website. RouteServe works alongside everything you already use.

Ice cream vans, coffee vans, food trucks, pizza vans, bakeries, mobile drinks, street-food traders and other mobile businesses. If you move to serve customers, it’s for you.